Payout Requests

Learn about how to request payouts and the payout schedule.

Payouts are only available from your earnings balance

Payout requests are processed from your earnings balance. Payouts cannot be made from your top-up balance (wallet balance). The earnings balance is a dedicated balance where your creator revenue from content sales, plan subscriptions, tips, etc. is accumulated.

How to Request a Payout

To transfer your earnings to your payout destination, you need to submit a payout request.

1. Open the "Creator Dashboard"
2. Tap "Payout Management"
3. Tap "Request Payout"
4. Review the payout amount
5. Tap "Submit Request"

Before submitting a payout request, make sure your payout destination is correctly registered. Incorrect destination information will cause the transfer to fail. See Payout Destination Settings for how to register your destination.

Destination Types

From Payout Management → "Set Payout Destination", you can choose one of the following:

Destination Type	Description
Japanese Bank Account	Receive funds via a domestic bank, branch, and account number
Wise	Send to a Wise account email (11 currencies supported)
Alipay	For Alipay recipients in mainland China, Hong Kong, or Macao (via Wise, CNY-only)

With Wise you can withdraw to a bank account or use the Wise debit card, with industry-leading low conversion fees. The recipient must open a Wise account.

Alipay Coverage

Alipay payouts via Wise are only available to recipients in mainland China, Hong Kong, or Macao. For recipients in other regions, please use Wise instead.

Payout Requirements

Item	Japanese Bank Account	Wise / Alipay
Minimum Amount	3,000 yen	3,000 yen
Maximum Amount	10,000,000 yen	10,000,000 yen
Transfer Fee	330 yen	330 yen

If your balance does not meet the minimum payout amount, you cannot submit a request. The balance will carry over to the next period.

Supported countries and currencies follow Wise's rules. Some currencies or regions may be unavailable depending on the recipient's location. See the Wise supported countries / currencies list for details.

Payout Schedule

Item	Details
Request Window	Anytime (24/7)
Processing	Requests are processed in submission order. Transfers to banks / Wise typically complete within 5 business days after submission

Processing may take longer than usual during year-end holidays and long weekends.

Payout Request Statuses

You can check the status of your payout request on the "Payout Management" screen.

Status	Meaning
Pending	Being reviewed in submission order
Completed	Funds have been deposited to your destination
Rejected	Due to issues such as incorrect destination info

If Your Payout Is Rejected

The most common reason for payout rejection is incorrect destination information.

1. Check the rejected request in "Payout Management"
2. Review the rejection reason
3. Correct your destination information in Payout Destination Settings
4. Submit a new payout request

If you have any questions, please contact Support.