Identity Verification & Review

Here's what you need to know about the identity verification process required for creator registration.

Why Is Identity Verification Required?

Identity verification is legally mandated for the following reasons:

• Legal compliance: Laws regarding Video Transmission-Type Sex-Related Special Businesses require verification of content distributors' identities
• Safety: To maintain a safe environment for all users
• Fraud prevention: To prevent impersonation and other forms of fraud

Identity verification is only required for users registering as creators. It is not required for normal user activities such as browsing or purchasing content.

Identity Verification Flow

Verification consists of two steps.

Step 1: Profile

Enter the information that will be public as a creator.

• Username (your public creator handle, 3–20 characters of lowercase letters, digits, and underscores; availability is checked in real time as you type)
• Display name
• Bio (visible to fans)
• Creator activity description (used only for review by the operations team, not shown to general users)

Step 2: Identity Verification

Enter your identity information and ID documents together.

Personal Information

• Full name (legal name)
• Date of birth (must be 18 or older)
• Country of residence (default: Japan)
• Address

If the information you enter does not match your ID document, your application will be rejected. Please enter everything exactly as it appears on the document.

Identity Documents

Photo	Required	Notes
ID document (front)	Required	Take a clear photo of the front of the document
ID document (back)	Optional	Submit if there is information on the back

Accepted Identity Documents

Document	Notes
Driver's License	Both front and back are required
My Number Card	Front side only (the Individual Number on the back cannot be collected by law — never upload it)
Passport	The page with the photo and the page with the bearer's information are required

Documents other than those listed above (health insurance cards, student IDs, etc.) are not accepted.

Agreement to Terms of Service / Privacy Policy

Before submitting your application, check the box to agree to the Terms of Service and Privacy Policy.

Photo Requirements

• Clear: No blurring or glare; text must be legible
• Complete: The entire document must be visible without any edges cut off
• Unobstructed: Text and photos must not be hidden by fingers or covers
• Valid: Expired documents will not be accepted
• Still images only: Animated images (GIF / animated WebP / APNG) are not accepted

After upload, the server automatically converts your image to WebP format and removes EXIF data (such as location). The maximum file size is 10MB per file.

About the Review

Review Timeframe

The review is typically completed within 3 business days after document submission.

Checking Your Review Status

You can check your review status from "Account" > "Creator Registration".

Status	Meaning
Under Review	Your documents are being reviewed. Please wait
Approved	You have passed the review. You can begin your creator activities
Rejected	You did not pass the review. Check the reason and reapply

You cannot reapply while a review is in progress

While a pending application exists, no new application can be submitted. Please wait until the review result is available.

Handling of Submitted Documents

If your application is rejected, the identity documents you submitted (front and back of your ID) are promptly deleted from our servers to protect your personal information. Please re-upload your documents when you reapply.

If your application is approved, the documents are retained for as long as your creator account is active, in accordance with applicable retention obligations. They are immediately deleted along with your creator information when you delete your account.

Pre-filled Information on Re-application

When you reapply after rejection, the previously entered full name, date of birth, country of residence, address, and activity description are pre-filled in the form. The previous rejection reason is shown at the top of the application screen so you can see exactly what to correct.

Identity documents (front and back) must be re-uploaded.

If Your Application Is Rejected

Check the rejection reason and fix the issue before reapplying.

Common rejection reasons:

Reason	How to Fix
Photo is blurry	Retake the photo in a well-lit area, taking care to avoid blur
Document has expired	Provide a document that is within its expiration date
Entered information doesn't match the ID	Correct your name, date of birth, and address to exactly match the document
Part of the document is cut off	Retake the photo so the entire document fits in the frame

Even if your application is rejected, you can reapply as many times as needed. Please carefully review the rejection reason before resubmitting.

If you have any questions, please contact Support.